OUR PRICE MATCH GUARANTEE*
Since Electric Skate Headquarters is an online retailer without the cost of owning a skate shop, we can provide competitive prices on electric skateboards, conversion kits and accessories. We aim to give you a memorable experience when you shop our online store by outperforming others with our informative content and brilliant customer service while offering quality products at great online prices! 👍
If you find another online store that offers a lower advertised price on an exact product that you ordered from Electric Skate Headquarters within six months of your purchase date, please send us a copy of the online ad from our competitor and we will refund you the difference from your original payment.* We want you to feel confident that you are getting a great price for the product you are ordering from Electric Skate Headquarters. 😃
To receive your Price Match Guarantee refund, send us a picture of the competitors advertisement along with your request for a Price Match Refund by email to Support@ElectricSkateHQ.com. Our fantastic customer support staff will then pull up your paid order, compare your ordered product to the competitors advertisement and current inventory, then let you know if there is a match and refund due. You should hear from us within 10 days of sending your email request.
Please allow up to 6 weeks from the date we notify you of a match to receive your refund. Your refund will be by check and forwarded to the address on your original order. Sorry, we can not mail refund checks to an address other than the address on your original order as our policy for protection against fraud.
*Our Price Match Guarantee has some limitations: